Frequently Asked Questions
Everything you need to know about buying, selling, RFQs, and trust verification.
1. How does Post Buy Requirement (RFQ) work?
As a buyer, you post your specific product requirements, desired quantity, target price, and destination. Verified suppliers matching your industry category are immediately notified and submit competitive quotations. You can compare all bids side-by-side and accept the best one.
2. Is it free for buyers to use Ozura?
Yes! Posting buy requirements, browsing wholesale catalogs, receiving quotations, and chatting with manufacturers is 100% free for all buyers.
3. How are suppliers verified on Ozura?
Suppliers undergo multi-tier authentication: GSTIN tax validation, PAN card verification, factory address checks, and ISO/MSME certificate audits. Verified suppliers receive specialized trust badges (GST, Business, KYC, Premium).
4. What membership plans are available for suppliers?
Suppliers can start with our Free Starter plan or upgrade to Business Gold (₹24,999/yr) or Enterprise Platinum (₹49,999/yr) for priority search ranking, unlimited RFQ bids, and dedicated account support.